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Volunteers Terms & Conditions

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Eligibility & Registration

  • Volunteers must be at least 18 years old and provide valid photo ID.

  • Volunteers must complete the application form and submit the required $40 deposit.

Deposit & Refund Policy

  • A $40 deposit is required to confirm placement.

  • The deposit will be refunded if all assigned shifts are completed as agreed.

  • Deposits may be withheld if volunteers fail to complete their shifts, arrive late, or violate festival rules.

Shift Allocation & Attendance

  • Volunteers will be assigned shifts in advance, with final allocation done on-site.

  • Each volunteer must complete three (3) eight-hour shifts.

  • Breaks of 20 minutes will be provided per shift.

  • Shift swaps are only permitted with prior approval from the manager.

  • If you cannot volunteer, you must notify us at least two (2) weeks before the festival. Failure to do so may result in forfeiture of your deposit.

Conduct & Responsibilities

  • Volunteers must wear appropriate clothing and sturdy footwear; high-visibility jackets will be provided.

  • Alcohol consumption is strictly prohibited during shifts.

  • Volunteers are expected to act professionally and follow all instructions from festival staff.

  • Misconduct, lateness, or failure to follow guidelines may result in removal from the volunteer team.

Accommodation & Facilities

  • Volunteers must bring their own camping gear.

  • Designated volunteer camping areas will have showers, toilets, and basic lighting.

  • Free parking will be provided to volunteers.

  • Reusable water bottles are required; personal food can only be consumed in the campsite (not in the main arena).

Festival Benefits

  • Volunteers will receive one meal voucher per shift.

  • When not working, volunteers can enjoy the festival as general attendees.

  • Those interested in event management can spend time with the festival director for insights and experience.

Communication

  • All important updates will be communicated via email and SMS.

  • Volunteers must check messages regularly for any shift or role updates.

  • Radios are signed out with a expectation of return at end of shift

Age & ID Requirements

  • All volunteers must be 18+ and provide a valid ID before starting shifts.

Shift Commitments

  • Volunteers must work their allocated shifts. Shift swaps require prior approval.

Punctuality & Attendance

  • Volunteers must arrive on time for all shifts.

  • Late arrivals or no-shows may result in deposit forfeiture.

Dress Code

  • Sensible clothing and sturdy footwear are required (no sandals or Crocs).

  • High-visibility jackets will be provided and must be worn during shifts.

Conduct & Behaviour

  • Volunteers must remain professional and respectful at all times.

  • Alcohol and drugs are strictly prohibited during shifts.

  • Any misconduct will result in immediate removal from the volunteer team.

Facilities & Welfare

  • Volunteers must bring their own camping equipment.

  • Free parking is available in the designated volunteer area.

  • Meal vouchers are provided per shift; outside food is allowed only in the campsite.

  • Volunteers should bring a reusable water bottle.

Safety & Emergencies

  • Volunteers must follow safety guidelines and report any incidents to supervisors.

  • First aid will be available on-site.

Communication & Updates

  • Important festival information will be sent via email and SMS.

  • Volunteers must check their messages for updates regarding shifts and responsibilities.

Festival Access

  • Volunteers can enjoy the festival when not on shift.

  • Any violations of festival rules may result in removal from the event.

Health & Safety Briefing

  • Volunteers must attend a pre-event health & safety briefing.

  • First aid training or emergency procedures may be covered during the briefing.

Insurance & Liability

  • Volunteers must acknowledge personal responsibility for risks and sign a waiver before starting their role.

  • Your man or woman responsibility to not injure or harm is contained in your volunteer agreement waiving all liability to Lodge Stock.

Code of Conduct Expansion

  • Volunteers must be mindful of their interactions with festival attendees and fellow staff.

  • Social media posting about the event while volunteering should be done responsibly and in alignment with festival policies.

Uniform & Equipment

  • High-visibility jackets will be provided, but volunteers should bring weather-appropriate clothing.

  • Valuables should be kept to a minimum, as the festival is not responsible for lost items.

Weather Contingencies

  • Volunteers should prepare for various weather conditions by bringing waterproof clothing and sun protection.

  • Extreme weather policies will be communicated as needed.

Check-In & Departure Process

  • Volunteers must check in and out for their shifts at designated locations.

  • Wristbands or ID tags will be issued for easy identification.

Post-Event Perks & Recognition

  • Volunteers may receive references or priority placement for future events.

  • No formal certification will be provided, but event management students can gain valuable experience.

  • A post-event debrief session may be organized for feedback and networking on Monday/Tuesday.

By volunteering at Lodgestock, you agree to abide by these terms and conditions. Thank you for your Application, we will be in touch.

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